5 Using voipGATE

5.1 Making Test Calls

After successfully configuring your voipGATE Service you should validate your settings by performing the following series of calls, checking ringtone, audio & quality on all calls:

a) Test an Outbound call to a Local Fixed Number. (same Area Code)
b) Test an Outbound call to a Local Mobile Number. (to Mobile Network)
c) Test an Outbound call to a Local Fixed National Number. (different Area Code)
d) Test an Outbound call to an International Fixed Number.
e) Test an Outbound call to an International Mobile Number.
f) Test an Outbound call to Auto-Attendant (check DTMF)
g) Test inbound to an internal DID (for each DID created)
h) Test inbound to Auto-Attendant (check DTMF)
i) Test transferring calls off-site (to an external number)
j) Test Outbound call to Emergency Services (as required. Ensure Emergency Services Operator is advised that this is a test call!)

5.2 voipGATE Support

voipGATE Support can be obtained via our web portal which can be found at: www.voipgate.com/site/en/support
Or by contacting voipGATE Support directly @: This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it